Category Archives: Guest Blog Contributor

Guest Vlogger: John Palumbo on Unlocking Your Personal Charisma

Guest Vlogger: John Palumbo on Unlocking Your Personal Charisma

TRANSCRIPT:

This week I am going to share some insights with you on charisma, and what you can do to unlock your personal charisma. You know, that state of mind – that attitude, if you would – that helps you influence and persuade people. That’s really what charisma is about; Your ability to influence and persuade without ever having to do anything. Without ever having to say anything. It’s selling without selling. It’s creating and knocking down barriers that would have been there otherwise. Let’s jump right into it. In order to effectively make your charisma more powerful, you have to do five things:

  1. You have to be attentive. Attentive means you sincerely listen to what the customer has to say. That’s easy enough said. I’ve listened to a hundred people, and they all say you have to listen to the customers. I am being frank with you here. You have to listen to what they have to say, and you have to be attentive to where they’re going with it.
  2. You have to prioritize that connection (with your customer). That means they become the most important thing you do. Here’s what charisma is: It’s not just saying hello to someone, it’s stopping what you’re doing to say hello. That’s what charisma’s about; that’s what prioritizing that human connection is all about.
  3. You have to draw people out. That means as you talk to someone, you can’t ask yes and no questions. “Did you have a nice weekend?” “Yes.” “No.” You might have to be careful because sometimes you may ask a question you may not like the answer that you get. You have to ask questions that allow them to open up and tell you the answers rather than answer with a yes or no. Instead of asking, “Did you have a nice weekend?” Ask, “What did you do this past weekend?” Now you have a reason for them to talk and share some information with you.
  4. You have to be authentic. I watched an interview with a woman named Joy Mangano. It wasn’t too long ago she was on a network television morning show. If you don’t know who she is, you need to Google her because this is not the time for me to tell you who she is or what she’s about. I will give you this; They made a movie about her, and she was an inventor of a mop. That’s all the clues I’ll give you. You probably know who I’m talking about, but if not, look her up. In her interview, and how she built a mega-million empire with a mop, the interviewer asked her, “What was the secret to your success?” Her answer was simple. She said, “You have to be authentic.” If you watch Joy, which a move about her and her life and how she built her empire, you’ll see exactly what I’m talking about. The ability to be authentic means you just become you. You can’t be somebody else. You can’t imitate what somebody else is doing. You have to be you. That’s what I’m doing in front of this camera right now. I’m just me. I’m not trying to be like anybody I’ve ever seen, and sometimes I shoot these a couple of different times. Sometimes I even make a mistake, and I just keep shooting. Sometimes I’ll cough or hiccup, but that’s ok. because that’s me. I want to just be me when I’m here talking to you.
  5. You never fake it. I’ve heard you fake it until you make it, and that’s a different strategy. When you’re in front of the customer, you can’t fake real answers. You can’t fake authenticity. You can’t fake being the real you.

Keep these in mind:

  • be attentive
  • prioritize the human connection
  • draw people out
  • be authentic
  • never fake it in front of your customer

These are the simple rules of increasing your charisma with customers. You follow these simple rules – you may want to watch this segment over a few times just to get those down. Write them down on a piece of paper and put them in your pocket and read them a few times a day. If you this, you will begin to see your charisma begin to change, and as your charisma changes, so will the people you’re dealing with. It’s an amazing process.

John A. Palumbo is an expert in the psychology of influence and persuasion and a highly sought-after performance consultant, international speaker, and sales trainer. He is an acclaimed member of the National Speaker’s Association and the author of more than ten books, including his bestseller 37 Closing Rules to Live (or Die) By. Mr. Palumbo is the recipient of NAHB’s Million Dollar Circle Lifetime Award as well as the Sales Manager of the Year Award.  In 2018 he was honored with the William “Bill” Molster Lifetime Achievement Award by NAHB for his years of service to the industry.

https://johnpalumbo.com/
https://www.facebook.com/JohnAPalumbo
https://www.instagram.com/palumboj/

 

Understanding Buyer Motivations in the Active Adult Lifestyle Demographic

Understanding Buyer Motivations in the Active Adult Lifestyle Demographic

TRANSCRIPT (Note: This is a PowerPoint presentation with audio and is understood best when viewed in the video format above): Hello, my name is Ben Keal, and I am the Director of Sales and Operations for PCR. PCR is also known as PrivateCommunities.com. We have been around since 1996 helping generate real estate leads andContinue Reading

Effortless Follow-up with Anya Chrisanthon

Effortless Follow-up with Anya Chrisanthon

TRANSCRIPTION: Riches are in the follow-up. Follow-up is really what separates professionals from wannabes. So, here are three things that you need to know about follow up. Number one, it must be automated. If you don’t have a system in place, no matter how disciplined you are, it’s very difficult to keep it up longContinue Reading

As Seen at IBS75: Meredith Oliver Presents, “Fact or Fiction: Digital Marketing Myths Busted”

As Seen at IBS75: Meredith Oliver Presents, “Fact or Fiction: Digital Marketing Myths Busted”

In this video, Guest Vlogger, Meredith Oliver, “busts” Myth #1 wide open: Websites can be beautiful or functional but they can’t be both. Hey there Kimberly, Meredith here. Thank you so much for the opportunity to contribute to your blog. I really appreciate the invitation, and I’m happy to do it. You’ve been so graciousContinue Reading

As Seen at IBS75: When Doing Follow-up, should you call, text, or email?

As Seen at IBS75: When Doing Follow-up, should you call, text, or email?

TRANSCRIPTION:  Hey, I’m Carol Morgan coming to you from Denim Marketing as part of Kimberly Mackey’s IBS 75th Anniversary Special, and I’m here to talk to you about Netiquette. The class I presented at IBS was Netiquette 3.0. Netiquette is where etiquette meets the internet. You all know etiquette used to be kind of easy;Continue Reading

As Seen at IBS75: Text Vs Email: Chat Bots For the Win

As Seen at IBS75: Text Vs Email: Chat Bots For the Win

*Note: Special thanks to our Guest VLOGGERS today from Trendmaker Homes in Dallas.  While we provide this transcription for your convenience, we sincerely hope you will watch this video because it truly is a game-changer! Hi, my name is Chris Hartley, and I’m Ingrid Prince, and we’re with Trendmaker Homes in Dallas Fort-Worth. The purposeContinue Reading

Mystery Solved: Social Media That Drives Walk-in Traffic

Mystery Solved: Social Media That Drives Walk-in Traffic

Hey everybody, Kevin Oakley from DoYouConvert.com here thanks to Kimberly Mackey and New Homes Solutions Consulting to talk to you about my session at the Builder Show that I gave at Sales Central called Mystery Solved: Social Media That Drives Walk-In Traffic. Here we go! We only have a few minutes to cover a lot.Continue Reading

Professional Associations Foster Networking, Personal Relationships and Successful Companies

Professional Associations Foster Networking, Personal Relationships and Successful Companies

Our builders’ associations are the very best resource for networking, growing our business and establishing personal relationships within the professional building community. Through these organizations, industry experts and specialists create, share and maintain core values that result in the best possible results for your business growth and community success. Through perseverance, networking, personal relationships andContinue Reading

Guest Blogger, Erica Lockwood: Challenge…Accepted

Guest Blogger, Erica Lockwood: Challenge…Accepted

Challenge… Accepted Let’s face it, life is bursting with a variety of challenges. As the old saying goes – you win some, you lose some. They come in all shapes and sizes and show up during various times of our personal and professional lives. As a left-handed young girl, I thought a gigantic challenge wasContinue Reading

Guest Vlogger, Russ Laggan Asks: Are You Milking the Cow or Creating a Cash Cow?

Guest Vlogger, Russ Laggan Asks: Are You Milking the Cow or Creating a Cash Cow?

VIDEO TRANSCRIPT:  I know what you are thinking right now. What the heck did Russ just say? Yes, I did! Those who know me well know that the sillier the thing I start out with, usually the more powerful the point that’s going to be made, so stick with me. Get your toes off theContinue Reading

Guest Vlog: 5 Levels of the Sales Presentation

Guest Vlog: 5 Levels of the Sales Presentation

Transcription (*you can read it here, but we highly recommend that you watch this video as much of what Quint shares comes through non-verbally):  Hey everybody, Quint Lears at NewHomeSales.com. I am so excited to be featured here on New Homes Solutions. Kimberly, thank you for having me on the program. By the way, whenContinue Reading

Guest Vlog:  How To Use Pinterest To Sell More Homes

Guest Vlog: How To Use Pinterest To Sell More Homes

(Video contains subtitles) Hi, everyone. My name is Anya Chrisanthon, and I’m the host of the New Construction Marketing Podcast. Let me ask you a quick question. Have you used Pinterest? No, I don’t mean to get outfit ideas or recipes, although that’s all good. I mean, have you used Pinterest to help you sellContinue Reading