Category Archives: Coaching

Wise Words from the Customers

Wise Words from the Customers

by Suzanne Neff A few months back I was having a meeting with one of my home builder clients.  The conversation turned to their recent traffic; those who had not yet purchased, but according to the information entered into their data base by their salespeople, were good leads. Where were these customers in the homeContinue Reading

Good Sales Professionals Always Mind Their Own Business

Good Sales Professionals Always Mind Their Own Business

If you want something done, do it yourself! Sales pro’s, this is something we must remember each and every day. So often, we try to “hand-off” work to our managers or others in the company. Then, we complain when it takes them too long to get it done. If we want effective sales management, weContinue Reading

Maybe It Isn’t “All or Nothing”

Maybe It Isn’t “All or Nothing”

Gordon Gekko, in the movie Wall Street, taught us that, “greed, for lack of a better word is good.” Being a glass half-full kind of gal, I like to think that he meant that going after something, and working hard in order to reap the rewards is a good thing.  It is pretty hard to argue withContinue Reading

Do You Have the Right Stuff to be a CONNECTOR?

Do You Have the Right Stuff to be a CONNECTOR?

Malcolm Gladwell, in his book, The Tipping Point, describes very special people called CONNECTORS. He says these are the people who “link us up with the world…people with a special gift for bringing the world together”. Great sales people are CONNECTORS, they don’t look at a new person they meet as simply an immediate sale.Continue Reading

WEBINAR:  Sales Management by the Numbers

WEBINAR: Sales Management by the Numbers

About the Presentation Are your sales consultants consistently selling at least one new home per week? If not, this is program for you.  Learn the formula for success from a Sales and Marketing Management Consultant who continues to walk in your shoes daily and who personally manages multiple sales teams from across the country toContinue Reading

Bad Apples

Bad Apples

One bad apple really can spoil the whole bunch. We all know one–that perpetually unhappy sales person who isn’t happy unless they are complaining about something. Some people just process information differently than others, and sometimes that can come out as verbal questioning, often in front of others. I see this a lot in salesContinue Reading

Recently I was Interviewed by “Realty-Builder Magazine”

Recently I was Interviewed by “Realty-Builder Magazine”

Communication Key to Making the Sale Brought to you by the Builder Realtor Relations Committee of the Sales and Marketing Council of the Northeast Florida Builders A 10/23/2014 Q. What are some of the ways site agents miscommunicate with REALTORS®? And, how can site agents better communicate with Realtors? A. We, in new home sales, miscommunicateContinue Reading

The Power of a Lasting Legacy   

The Power of a Lasting Legacy  

Each New Year, we get the opportunity to begin anew. Each New Year brings new possibilities.  Some of us set “New Year’s Resolutions”, yet less than 10% of us actually keep them.  Instead of focusing on the temporary, why don’t we focus on the LASTING? For me, this past year was both an extraordinary yearContinue Reading

How having an Attitude of Gratitude can change your sales team

How having an Attitude of Gratitude can change your sales team

The stories that touch our hearts are those of individuals or teams who have overcome great adversity. What do those heroic figures all have in common? They are all positive people who believed they could overcome and they all share an attitude of gratitude. Positive people thrive—even when they don’t.  These folks understand that theContinue Reading

STEP AWAY FROM THE SALES CENTER

STEP AWAY FROM THE SALES CENTER

Could someone please explain why we, in on-site sales, seem to have our feet glued to the floor in our garage sales centers? You know what I mean, average sales person greets prospect and REALTOR® at the door, and then proceed to stand firmly planted right there, carrying on a full conversation.  Oh sure, weContinue Reading